Shipping details and return policy

We use DPD as our main delivery method. Delivery time: 5-20 working days for BUSCH goods, up to 7 working days for all other goods.

Shipping is available to these countries :

Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

If you your country is not on the list please contact us via contact form .

Damaged packaging:

If you receive items that are visibly damaged – do not accept them and please contact us not later than in 5 working days

Defective or Incomplete goods:

Please contact us not later than in 5 working days, in the event of an error we will do our best to remedy the situation quickly and fairly.

Return policy of quality items:

Items must be returned within 14 days of delivery. As long as they are unopened and in as-shipped condition. Shipping/handling is not refundable. Customer assumes all responsibility for return and cost of shipping.

Non-Returnable Items:

-Skin Care Products and cosmetics.

-Medical Supplies and devices

-Personal Grooming Products

More information :

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